Rarc Panelbeaters
Unclaimed Business
|2.3|3 Reviews (last 12 months)|This business does not respond to reviews
Rarc Panelbeaters
Unclaimed Business
|2.3
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-34Unlikely
NPS Score
-34
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceC
Celia
1 reviews | Active since Oct 2024
11 May 2026, 13:54
Excellent panelbeating service
Thank you RARC for making my car look like new.The communication and service was fantastic, from the reception, service advisor, estimator and quality control departments. Very happy!!
Helpful (0)
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Kone N
1 reviews | Active since Dec 2013
26 Nov 2025, 13:25
No Communication, Over charging Insurance
I am writing this with utter disappointment of service I am receiving from ROODEPOORT ACCIDENT REPAIR CENTRE. My car VW Touareg KL 25 XF GP. They ignore my calls, and put me on hold for over 20minutes just to tell me they have no update on the car. Claim was approved on 22nd of October, no updates were given on the car, I started calling to find out progress for the last 2 weeks, Last week Tuesday the car was promised to be ready on Friday (21 November 2025). Then the date was moved to be Tuesday (25 November 2025). I went to the workshop to find my car with no one attending to it, and Rudy told me he's waiting for locknuts, which were in the vehicle when it arrived at the workshop (seen on attached checklist). I said I would buy and bring myself as my car can't be there just waiting for something that simple.
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Kone N
1 reviews | Active since Dec 2013
26 Nov 2025, 13:25
No Communication, Over charging Insurance
I am writing this with utter disappointment of service I am receiving from ROODEPOORT ACCIDENT REPAIR CENTRE. My car VW Touareg KL 25 XF GP. They ignore my calls, and put me on hold for over 20minutes just to tell me they have no update on the car. Claim was approved on 22nd of October, no updates were given on the car, I started calling to find out progress for the last 2 weeks, Last week Tuesday the car was promised to be ready on Friday (21 November 2025). Then the date was moved to be Tuesday (25 November 2025). I went to the workshop to find my car with no one attending to it, and Rudy told me he's waiting for locknuts, which were in the vehicle when it arrived at the workshop (seen on attached checklist). I said I would buy and bring myself as my car can't be there just waiting for something that simple.
0
Replies (0)WV
Wouter V
1 reviews | Active since Nov 2020
16 Oct 2025, 12:02
Broken promises, weak communication and solution skills
I was not planning to write this review as the bit of work that was preformed on my car is fantastic, but the continues lack of communication and broken promises from Wiekus and Marlieze is beyond frustrating and highly unacceptable. If I knew I would be in this situation I would have asked my insurance company to recommend a different company. It is like they could not care if they provide all their clients with the same level of service. I would have thought that after paying my excess fee and wasting my 30day car hire, wasting my time and petrol multiple times of driving in to them that they would change their ways, but no I am still waiting on them to reach out to me so that they can repair my car and provide me with a solution to the curtesy car. I would even settle if they offered to Uber me to work and back home if they can't provide the curtesy car like they promised me. All I want is for the part that is with them to be fitted in my car. What can I do for them to care enough to complete a service that they have started back in May? My car hire would not have been wasted if they completed there job by the 23 of June when we arranged to collect my car and then bring it in to fit the headlight and lock from my boot with the remaining days of my car hire but no that did not happen as arranged I had to leave it longer to spray paint and assemble my car. I was promised a curtesy car Friday the 10th of October and as I filled in the paper work, Wiekus refused to give the car due to the car not having a tracker. I was promised Monday the 13th my car would be collected and I will receive a curtesy car. I am still waiting and it is almost a week later.
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Wouter V
1 reviews | Active since Nov 2020
16 Oct 2025, 12:02
Broken promises, weak communication and solution skills
I was not planning to write this review as the bit of work that was preformed on my car is fantastic, but the continues lack of communication and broken promises from Wiekus and Marlieze is beyond frustrating and highly unacceptable. If I knew I would be in this situation I would have asked my insurance company to recommend a different company. It is like they could not care if they provide all their clients with the same level of service. I would have thought that after paying my excess fee and wasting my 30day car hire, wasting my time and petrol multiple times of driving in to them that they would change their ways, but no I am still waiting on them to reach out to me so that they can repair my car and provide me with a solution to the curtesy car. I would even settle if they offered to Uber me to work and back home if they can't provide the curtesy car like they promised me. All I want is for the part that is with them to be fitted in my car. What can I do for them to care enough to complete a service that they have started back in May? My car hire would not have been wasted if they completed there job by the 23 of June when we arranged to collect my car and then bring it in to fit the headlight and lock from my boot with the remaining days of my car hire but no that did not happen as arranged I had to leave it longer to spray paint and assemble my car. I was promised a curtesy car Friday the 10th of October and as I filled in the paper work, Wiekus refused to give the car due to the car not having a tracker. I was promised Monday the 13th my car would be collected and I will receive a curtesy car. I am still waiting and it is almost a week later.
0
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