Unprofessional *****

I wish that I could give 0 stars. I will never ever rent through them ever again.

We've been without electricity for exactly a week now. Apparently the owner is behind with levees. Rapid informed us that they are responsible for resolving the issue.

The lady who is dealing with this (Zanné) is very very unprofessional. Since the electricity was switched off by Tswane we had to follow up every single time, if we don't make contact we don't get feedback. Her stories also doesn't add up, when she speaks to me, our lawyer or my husband she has a different story every time.

It is now a week later and there is still no electricity. We've lost all our food, I have a 2 year old boy who is drinking either cold bottles or my husband has to go out to make a fire to heat water in the middle of the night. My grandmother of 84 years is visiting for the festive season and I was 37 weeks pregnant and we had to wash at a basin instead of taking a bath. I've given birth in the meantime and I am allowed to go home, but cannot go to a home without electricity with a 2 day old baby.

This thing costs us a lot of money thus far and also staying a night extra at the hospital because of no electricity will cost a lot.

I do know that the owner is the one behind the outstanding payment issue, but I feel like rapid could've handled it better and I believe that the electricity would've been restored by Friday if they went through a little more trouble.

We had to follow up each and every time. The phone were dropped in my ear twice when asked about the electricity Stories did not add up There was also mentioned by Zanné that "ek as vrou moes alleen middestad toe gaan" when asked why she did not go back to Tswane. Which again I feel is so unprofessional as what about my grandmother, my 2 year old and now my 2 day old baby. They even tried to blame us a few times by asking why we never informed them that Tswane sent a letter (which we never received though as it is the owner who is behind) She also tried blaming the account on us by saying that the water leaked and we never informed them which is also not true as I've sent an email to them before we moved in. They never rep**** or ever did anything to fix the problem.

I won't ever ever rent through them again. There are definitely more issues that we had with them previously that I'm not mentioning as this is the latest issue we had with them.

If I read all these reviews it looks like we can forget about a deposit.

I won't even rent a luxury house for 2c if it's through them.