PATHETIC ATTITUDE TOWARDS CLIENTS

I HAVE REQUESTED AN AMENDMENT ON THE 03/01/2015, WHICH THEY SAY TAKES 4 WEEKS TO BE DONE I SENT THROUGH THE RELEVANT DOCS AND A COPY OF THE PAYMENT TO THEM, I HAVE NOT RECEIVE A SINGLE EMAIL OR CALL BACK, I PHONED MANY TIMES HALF THE TIME THEY DO NOT ANSWER AND WHEN THEY DO , THEY RESPONSE IS THAT IT IS NOT THEY FAULT AND THE PERSON BEFORE THEM DID NOT DO THEIR WORK AND THEY HAVE A LOT OF THEY OWN WORK THAT WHY THEY CANT RETURN CALLS, I EVEN SENT THROUGH SO MANY EMAILS AND REMINDERS BUT STILL ON RESPONSE<br> <br> A VERY BADLY MANAGED COMPANY, I WOULD NOT ADVISE ANYONE TO EVEN TRY THEIR SERVICES