In response to Randows lies - Make a customer a **** what kind of business is this?

<p>Firstly, Randow is well known to twist & turn words around. My dad as well as my mum will not deal with them again which says everything to me, they sprayed my dads vehicle also a darker colour if im not mistaken or a lighter colour but my dad is a soft person unlike me as i want things to be done properly as i have taken care of my car. With regards to the vulgar languages, i will get a report from Avis asking them when did i use vulgar language to the s\driver & when did i threaten him since Randow are a bunch of ***** with 21 years in the Industry but could not differeciate the difference in the colour of my bonnet & bumper and made me wrong which i was actually right. And yes Pieter listened to what i had to say & agreed that I am the customer & i should be dealt with respect which i was not, as i had David the workshop manager put the phone down in my ear twice and cos I said "bull****" as he accused me of twisting words around after i was called by Kim and told that my car would be outside and teh security would have my keys and if i can come and fetch my car this at 4pm. At no point did she mention that if i did not fetch the car it would be parked inside and I was upset with my car being parked outside and she said that she just took instructions from David whom then i called and told him what kim had told me and he said that i was twisting words around and does not want to speak to me and i told him thats its "bull****' which he said that im swearing at him and i was highly irate ar\t the time and told him he hasnt heard me swear. Lucky on the other hand told me he was doing me a favour with all 3 claims, whether there was 50 claims they were being paid by my insurance. But thats what i got thrown in my face. They were doign me favours. Yes, my passenger seat was very dirty due to me having transporting my son to creche frm the age of 2. Randow can post pics cos i would like to post pics of what they did to my car and then maybe people would understand. And i will take pics of my dads car. And in their booklet that they give you once you sign for the car it states that all cars undergo a full valet. I was then told that its not all cars only those that have smashes, this i think i should also take a picture of and post it. So they were in fact suposed to clean my car. When i went to fetch my car i was beyond mad, as my car was filthy inside out & Lucky told me cos it was standing for a long time. I complained to the insurance all of which e-mails i have and should actually post so that Randow can see how their service stinks. At teh last minute he got 3 people to come clean the inside & outside of my car. And they are such a bunch of bull****ters cos i did not want a windscreen replacement thats what kind of ***** they are, i have the e-mails to the assessor David in which i said there was alot of scratches on my windscreen. Pieter said he would apply somethign and when i went back to fetch my car i told him it was much better and i knew very well of the stone chips which isnt what i was talking about but the scratches on the windscreen itself. Who turns stories around now to suit themselves. With regards to the after market spoiler, its not fitted on flush onto the bumper therefore it will break idiot. Thats what i told Gerald & Pieter when i went to see the progress of my car. And if it breaks again i will tell David the assessor as they even put on the wrong spoiler yet i specifically told them what spoiler was on the car & Autostyle has plenty stock. But they knew better and because they already had the spoiler I told them to just leave it and fit it properly and there would be a gap. I think i should post the pics of the poor workmanship of that also. David insulted me by saying that i was "crying" im a single mother and need a courtesy car which might i add they gave me stone empty and i had gotten stuck on a main road swartkoppies with my 3 kids 1 of them being a 14mnth old. after doing 9kms. thats how empty the car was. The car was filthy inside the seats were so dirty i could not even move the seat back or front as the lever was broken. Yet i saw them give other people and i wont mention colour, cos it would prove my point of them being ****** as well, a brand new polo vivo. But Michelle the Indian got a Chev that was half broken inside but perfect on the outside with no petrol. I do wonder if those people got stuck with no petrol? I had to keep calling David the manager to get my car sorted but he kept sayign they waiting for a courtesy car. The day i dropped off the courtesy car i was told they need the car back and i must fetch my car which they had to re-spray the bonnet and bumper but David insisted that i was wrong and he was right cos he has 21 yrs in the industry that the bumper was the correct coour which it wasnt, i saw 2 polo vivo courtesy cars in their workshop. Now please tell me. Myself and my parents and even someone higher advises people never to take their cars there. how can 4 people be wrong? If anyone has had an issue with Randow please be so kind as to let me know my e-mail is ***.</p> <p> </p>