SD
Samantha D

1 reviews | Active since May 2017

12 May 2017, 19:34

Overcharged and no response

<p>Last year I complained about the horrific water bills. They refused to help as I am a tenant and not the owner as the account is in the owners name. Our water bill is constantly close to R2000 per month (prepaid electricity) which is totally impossible. We literally run a bath tub of water 2 times a week and our family of 3 make use of this 1 bath tub of water. We was our clothes once a week. We do not water the garden ever. How is it possible for such an account. We were told by the municipality its not there problem and we should get a plumber. We had a company check our geyser etc and no leak was found to link to the extravagant bill. Funny thing is there is constantly water gushing in our street throughout randgate too. I stopped paying cos I couldn't afford this bill and still nothing was done and now we are being disconnected. I am extremely agrevated by the way they couldn't be bothered and always have the right to force for payments. Where are our rights?</p>

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