KN
Kamogelo N

1 reviews | Active since Aug 2015

02 Feb 2016, 10:53

BAD CUSTOMER SERVICE, RECKLESS DRIVING.

I've been taking Bridgetown taxi's since we first moved to Bloubosrand (which was 10years ago) without a problem...At first they changed taxi's then drivers and I was okay with that because I got to where I was going on time.<br> Up until 2015, whereby they started moving all the old taxi's into our lane which unfortunately for us that have to utilise these taxi's it meant that you would get to work late, with torn clothing, sit uncomfortably and on rainy days - get to work wet. With this being said, most of us opt for Fourways taxis - which is a problem!!!<br> <br> What irritated me the most, is this morning's incident...Just as I was about to board a taxi to Randburg from Bridgetown, I was rudely told to never use Bridgetown taxi's again because I use Fourways taxi's on a daily - which is true, given that I don't want to arrive late for work nor do I want my clothes torn by taxi's and when you complain they tell you to wake up early -*** IS THAT??<br> Is this the type of customer service that you encourage your drivers??<br> Why should we(AS PAYING CUSTOMERS) be rudely treated and harassed by your employees on a daily and not be allowed to voice our opinion??<br> - DISGUSTED CUSTOMER!!!!

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