Terrible business ethics

Very bad business ethics, In Ga-Rankuwa this company’s' staff members were not really doing their work, in terms of collecting meter readings, they were not collecting them at all. I had to capture and send myself but even this was not being captured correctly. Everything was going well until they started estimating readings and allocating ridiculously high readings. And then around 2017 they handed over the water supply to Tshwane municipality. Before they handed over the water to Tshwane I had a pending query on my readings they jumped from R250 to R2500 in a month all the time my account was up to date. From R2000 to R5000 from R5000 to R7000 then eventually they handed over to Tshwane the readings were a whooping R24000. Now I tried to tell Tshwane this whole story then they said I must give them time they will write the funds off, this was in Tshwane municipality building in ga-rankuwa next to the high courts. The lady who was assisting me also complained saying that we are not the only ones she’s also stuck with the same problem because she also stays in ga-rankuwa. So I gave it time the community decided to call a community meeting regarding the matter then it was Solly Msimanga. He brought with a team of staff from Tshwane that works in finance department and he said they will be assisting us. We must give them our stories and details they will sort the matter out for us. They took our details but before we can get a way forward the meeting took another direction and he (Solly Msimanga) had to be taken out of the seen because people had started fighting. I tried my level best to communicate with the guy who took my details but it was of no use. This whole thing was holding me up because I had to sell the property so the deeds office does not allow municipality accounts to be handed over while there’s an outstanding amount, so I had to pay this amount R25000 to the municipality. Now recently I did a follow-up on the matter Tshwane staff members in the municipality told me I have to take the matter up with rand water. I want this account cleared, someone has to do it either Tshwane or rand water. There is no way an account can jump so ridiculously in less than 6 months. I am really not happy with what these two companies did to me.