NS
Nox S
1 reviews | Active since Nov 2020
25 Nov 2020, 21:21
Bad customer service
The customer service I got was pathetic from the security ,the CASHIERS and the SUPERIORS. I ask them the day I bought the shoes what the refund and return policy they explained to me and I was happy . Today I got way far diffarent from what they told me that they dont do refunds . The lady I didn't recognize ther name but they say JABU will help the time was trying to explain to JABU why am here he just left me talking alone help the other customers.. this shop from SAM NTULI MALL in KATLEHONG I won't even recommend my family or friends to buy there.. am so disappointed
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Replies (2)0
Replies (2)
Rand Outfitters's replyOfficial
26 Nov 2020, 10:17Good morning.
I hope this mail finds you well.
We profusely apologize for the terrible customer service you have experienced at one of our stores. Could you kindly provide us with your contact details and we will resolve this issue, and provide feedback.
Kind regards
I hope this mail finds you well.
We profusely apologize for the terrible customer service you have experienced at one of our stores. Could you kindly provide us with your contact details and we will resolve this issue, and provide feedback.
Kind regards
Rand Outfitters's reply26 Nov 2020, 10:17
Official
Good morning.
I hope this mail finds you well.
We profusely apologize for the terrible customer service you have experienced at one of our stores. Could you kindly provide us with your contact details and we will resolve this issue, and provide feedback.
Kind regards
I hope this mail finds you well.
We profusely apologize for the terrible customer service you have experienced at one of our stores. Could you kindly provide us with your contact details and we will resolve this issue, and provide feedback.
Kind regards
Rand Outfitters's replyOfficial
30 Nov 2020, 13:54Good afternoon.
I hope you are well.
We would like to follow up with you and assist accordingly. Could I please ask that you send us an email to ***. Thank you.
Kind regards,
I hope you are well.
We would like to follow up with you and assist accordingly. Could I please ask that you send us an email to ***. Thank you.
Kind regards,
Rand Outfitters's reply30 Nov 2020, 13:54
Official
Good afternoon.
I hope you are well.
We would like to follow up with you and assist accordingly. Could I please ask that you send us an email to ***. Thank you.
Kind regards,
I hope you are well.
We would like to follow up with you and assist accordingly. Could I please ask that you send us an email to ***. Thank you.
Kind regards,