Worst Service Ever!

<p>This firm was appointed by the bank to handle the bond registration for me when i purchased my first house. The individual handling this did not follow up with the banks and today when the house should be on my name already, she tells me that the bank has rejected a copy of my ID. To add to this, i have now been informed the reg will only happen in December so i now need to pay rent for the place i should have owned by now!</p> <p>I am beyond annoyed right. All i got was excuses and no solution.</p>