Bills and obvious needs to learn customer service because without it the company will suck

I took my car there since December we exchanged contacts they never tried calling me to update me about my car instead i have been calling to make it even worse no one answers my calls been trying to speak to one of their employee by the name of Billy since his the one who give me his contacts he only read my texts and not reply been transfered to different lines no one picks up and thats my car by their garage no one is willing to help out their service sucks