Bad services

i have taken my uncles ford ranger to ram in kempton park for services and after few days of the services the car started cutting diesel and i took the car back for them to check what was wrong with it. i was told to pay R1500 for 3 hours Labor which i did, and promise they will contact me with the outcomes of the fault and nobody has contacted me.

I decided to go there after 3 days and on my arrival the car was parked outside the workshop. The service adviser by the name of Obvious informed me that they have checked the car and the verbal quote was R8500 to repair as they need to remove the diesel bump. Because i wasn't even convinced that they have check the car, as per my questioning they couldn't supply with the report and/or a written quote of what need to be done on the car, i took a car to one of the Friend that is a mechanic in one of the government department workshop, and to my surprise he first checked the diesel filter and that is when he discover that the wrong size of the diesel filter was fitted on the car, and i bought the correct diesel filter at ford imperial in kempton park and after fitting it the car ran smooth to date