Rain wifi very bad company

Hi hellopete I have a very very bad experience with rain I cancel my wifi with them.they sel my they wifi fey days later I call them told them I got problem with it there no internet connection they say I must just reset it a week later same problem they say we just to cancel my subscription and after they receive the router they will refund me with 482.53 so now they refuse to give me my refund they got what they want and fuse my refund pledae assist me I want my refund please my nr is ***