RAIN CAN JUST CLOSE THEIR ****EN DOORS

I've about had it with Rain's putrid drivers who I've been trying to get in touch with now for almost half a year now.. I have this router since last year and still rain fails to collect! I live at an address not a stress or a shop or a bush.. their drivers want me to walk to locations where I don't live. I am furious and annoyed and I'm going to take this further because I am not home and I have to send my mother to walk around and call after these ****en drivers.