Sort out your stuff

Claim ***. This is the 3rd time my claim has been sent through and through 2nd time I am having a awful experience. You referred me to my branch, House and Home Parow Centre, where all the documentation has been sent yet again. They themselves are blaming you because of a system upgrade. Please sort out your correspondence with the branches and get your information updated. Your client services is non existent. I need this sorted asap please.