SL
Sonja L

1 reviews | Active since Mar 2009

06 Jul 2016, 04:59

Insufficient info from Rainbow Finance

<p>I tried obtaining an email address for House and Home but they only rely on old school call centres only. I decided to the utter my discontent and dissatifaction here.</p> <p> </p> <p>I app**** for credit through Rainbow Finance on Saturday, 2 July 2016. The salesman was nice and assisted me. I handed my documents to him and he submitted my application. A credit check was done Sunday and on Tuesday afternoon I received an SMS stating that my application was declined.</p> <p> </p> <p>Upon further queries it seems that due to me being a contract worker I do not qualify. Apparently the fact that my contract was extended once already and another 6 months added was apprantely not good enough. Why was I not told upfront that if you are a contract worker that your application will be declined? Why was a credit check done reducing my credit score for some pathetic excuse? How are you going to compensate me for the credit score due to your processes not working??? I need to be compensated.</p> <p> </p> <p>I earn over 8 times what the monthly installment. I was planning on settling the account within 3 months. </p> <p> </p> <p>I get finance from large banks for 300 times the amount for credit and I will not be buying NOT from House and Home ever again due to this pathetic service from their partner. Well done House and Home for chasing away a customer!</p>

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