Very bad service

I had purchased furniture at railway furniture's on account i was told that it takes 10 days for approval and delivery, i waited for 3 weeks to get an approval and still my furniture was not delivered. with the purchase i got a micro-wave on delivery which was only delivered on the fourth week, the delivery guy says that there is no micro-wave when i called the branch to query the branch MANAGER was extremely rude to me and told me its not her problem and cut the call. i than called back and requested her bosses number or somebody else who i could speak to, she gave me victors number *** who is the stock manager.on the 26/09/2015 i called victor who than told me he will get back to me when new stock will be delivered, victor called me and said that on the 29th they will be receiving stock and it will be delivered to me. today is the 07/10/2015 i still haven't received any feedback or my micro-wave, this is the worst service and retail store that i ever experienced wouldn't advise anyone to do business with them