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mashudu M

1 reviews | Active since Oct 2018

11 Oct 2018, 14:03

REPOSSESSION

my mom bought a washing machine at railway ,and now she has passed away. They sent us a letter of demand addressed to my mom. I called them and they said one of us must continue with the account or they are going to repossess the goods.I need advice what can i do in a case like this?

0
Replies (1)
Railway Furnishers
Railway Furnishers's reply17 Oct 2018, 14:20
Official

Dear Mashudu,, We understand that you were contacted by ourselves (Railway) and you advised that there was no one that can continue to pay the account. We do not insist on customers purchasing death cover policies and since one was not purchased on this account, the balance remains payable. A smaller monthly instalment will be acceptable.