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marangrang M

1 reviews | Active since Sept 2016

01 Sept 2019, 13:28

Horrible service

Hello. My mother went back to railway furnishers after we promised not to set foot in your shop again, anyway she brought a bed with a mattress protector on the 30/07/2019 today is the 1/09/2019 and we still waiting for the mattress protector. How do you send a mattress to be used and get dirty without the one thing that’s supposed to protect it? Account number *** hopefully this time around when we need to purchase anything else will look at other furnisher stores because this one has been dissapointments after the next

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Replies (1)
Railway Furnishers
Railway Furnishers's reply04 Sept 2019, 11:46
Official
Please accept our sIncere apologies for the delay in supplying the protector. While there are delays in the shipment of the product,  We are upset to hear that you have repeatedly encountered problems at our store. We will be phoning you shortly to resolve further and compensate in kind if possible.