KG
Katlego G
1 reviews | Active since May 2019
08 May 2019, 12:42
Bad Attitude
The manager was very rude and didn't want to help when we had to take the bed from the store to the transport.Even on my receipt I see that they scanned a free gift of which I did not receive.I would never recommend Railway Furnishers Demlyn to friend or family member.
Helpful (0)
Replies (1)0
Replies (1)
Railway Furnishers's replyOfficial
09 May 2019, 13:11We are upset to hear that you are not satisfied with your service. We place a high importance on ensuring our service is good on all counts as borne out by the very low number of reports on Hello Peter. As for your experiences we have investigated the matter and apologise once again for not receiving the gifts which now awaits your collection at the store. If you wish, please contact the store manager (William Kekana) on *** and ask that he deliver it to you. Our Head office will authorize this additional expense at no charge to you.
Railway Furnishers's reply09 May 2019, 13:11
Official
We are upset to hear that you are not satisfied with your service. We place a high importance on ensuring our service is good on all counts as borne out by the very low number of reports on Hello Peter. As for your experiences we have investigated the matter and apologise once again for not receiving the gifts which now awaits your collection at the store. If you wish, please contact the store manager (William Kekana) on *** and ask that he deliver it to you. Our Head office will authorize this additional expense at no charge to you.