Rahima Moosa /Poly Clinic call centre

I would like to say that My Wife and had a great experience at this Hospital. My wife was booked for a myomectomy which was supposed to take place on the 15th of November, however we were called to have it done a week earlier. the procedure went well and the treatment from the doctors was beautiful. they were very informative and educational. the only problem though is booking for check ups. we keep calling the number provided to us and no one answers the phone, after the 54th attempt of relentless calling, finally someone answered the call and dropped it, we tried again for about 11 times up until she answered again and was very rude. she told us to call again at 2pm, but when we asked her why she kept on dropping the call, she didnt answer, kept repeated that we need to call in at 2pm. i am not sure how it works but that specific department its very bad, the people working there dont care about anything or anyone. they need to be reviewed or investigated, because they are there for the people not for their personal gain.