💩service

I bought shoes at your east rand mall store and their super uncomfortable I decided to return them then the cashier is telling that she can't give me my money back I must take something else, why would I want to take another shoe that's just going to be uncomfortable. I bought those shoes cash with my money and I want my money back I don't want anything else from your store. Why must I be stuck with shoes I don't want😡 I WANT MY MONEY