REVOLTING SERVICE

My name is a Dineo Mbatha. I am disheartened and furious with the service I've been receiving from Rage for past few weeks. I went and paid off my account with intentions of closing it, I was given a an email to forward my documents which I did on the 17th of April 2023 and I was told that I will a better of closure within 7days,i waited and waited, i went to one of the Rage in Randburg Square, I was told to wait again. I called on the 5th to check how far was the process. I was told that that my email was not received because I was apparently I had sent my documents to the wrong "email address "I asked for the right email address, which they did give to me, to my surprise it's the same email address (***.) I sent my documents again on the 8th May 2023.I decided to call today 11th May 2023 to check if they have received my documents I was put on hold for 30 minutes. I'm really not surprised by your service your reviews speaks for itself. SOMEONE BETTER MAKE SURE THAT MY ACCOUNT IS CLOSED OR I'M GONNA TAKE YOUR TO THE STREETS.