REMOVE THIS FROM MY CREDIT PROFILE

I HAVE PAID UP THIS ACCOUNT IN JULY 2017 I HAVE NEVER ATTEMPTED TO USE THIS ACCOUNT EVER AGAIN............ WHY IS THIS STILL ACCOUNT STILL ACTIVE ON MY CREDIT PROFILE..... I HAVE NO INTEREST IN EVER USING THIS ACCOUNT AGAIN SO CLOSE THIS ACCOUNT AND SEND THE REQUEST FOR IT TO BE UPDATED ON MY CREDIT PROFILE.......................