1 reviews | Active since Apr 2012
Rage Stores - no online or inter branch transfer
Were to begin, In this day and age almost everything is done online or on a app. Clothes are purchased from stores using their apps or website... HOWEVER with the Rage Stores you cannot even get an item from another branch as they do not do inter branch transfers, thats just the first disappointment, secondly you cannot purchase any item online on their website because there no option for that, thirdly there is no app for their stores to purchase an item.
To make things worse items on the webpage cannot be found at any store in the WHOLE of Johannesburg as it was sold out and you cannot order it from the head office through another branch because its not DONE!!!
This is absolutely absolutely ridiculous. You cannot purchase an item online, you cannot request the item from another branch because there is no inter branch transfers, you cannot order anything because they do not have an app!!! SO how does one get an item of clothing or accessory when seen on the website??????????!!!!!!!!!!
I requested a dress last October which i wanted for my birthday in December and to date I was not called back or even sent an email as were which branch has the dress!!! We live in a modern society were most things are done online, one is even able to purchase their groceries online.
Rage should create an app or even allow inter branch transfers, items on their website when queried are either out of stock or not available in Gauteng. What is the use???!!! This is terrible terrible customer service. Not ONCE did i ever query an item that i was told yes it is available at branch X or Y!!
Rage needs to come up with a plan so to speak to fulfill customer needs because the thought of not being able to do inter branch transfer is stifling!! how does a person get that item that they have seen on the website???? Mr Price,Jet, Ackermans, even Pep allows a person to shop online!!
I hope that something is done and for once i will be able to get something i want without being told we are out of stock, or we dont do transfers!!
I hope this reached Rage head office and something is done
