RAGE SA - i'm over the rage.

I have been a Rage client for the past 2 years.

I would like to know why their stores don't do/ allow credit returns (they call it refund). You buy an item and if you want to return it and they don't have it in your size, you HAVE to take something else or keep the too small item.

Where does this make sense? How can you name something a refund when there's no cash involved? If you buy it on account, it's a credit refund.

I'm over this store. I'm over their staff who don't know what they are working with.