POOR SERVICE

<p>Email sent to Rage H/O @ ********** <p> </p> <p>Hi</p> <p> </p> <p>I bought 2 pairs of shoes @ Rage Campus Square on the 18th of June 2016, I returned / exchanged the shoes @ Rage Sandton on the 23rd June 2016. 1st store did not have the shoes I was looking for they called the 2nd store in Sandton & gave me directions to find the store. 2nd store was amazing I was served immediately got different shoes I was happy.</p> <p> </p> <p>Got home shoes didn’t fit so I decided I will exchange the shoes @ Campus Square on the 25th June 2016, went to store they made the exchange. They gave me a new receipt with only the shoes that was exchanged I asked for my receipt that I got from Sandton they advised they cannot give it back to me they need it for audit purpose , I wasn’t happy I told the lady I need that receipt for the boots that I bought if I wanted to return the boots I need the proof that I bought it .I asked the lady would you be able to track customer history then I wouldn’t need a receipt with an abrupt tone I was told no. I was told to go & make a copy of the receipt which I did & I had to pay for it.</p> <p> </p> <p>I was never told by any retailer to make a copy of a receipt that I brought with me, to crown it off I was told by 1 of the employees “I don’t like you, you shop by another rage store you take away our targets SINCE WHEN IS RAGE BRANCH SALES TARGETS MY CONCERN AM I NOT ALLOWED TO SHOP AT ANY STORE????????</p> <p> </p> <p>To the ladies in the Sandton branches thank you for your excellence services much appreciated. I would recommend the Sandton branch to anyone.</p>