PATHETIC SERVICE AND EVEN WORST PRODUCTS - RAGE QUAGGA SENTRUM

On the 3rd March 2024 I purchased a shoe on sale from Rage Quagga (Pretoria West). 2 weeks later that very same sandal broke in half , I then decide to take it back to the store for a refund but was refused the refund due to the fact that the 7 day mark passed. This angered me so much 1. the sales lady was extremely rude and arrogant and 2. This was a FACTORY DEFAULT so the & day cashback refund rule should be amended accordingly - it is not my fault that such poor quality products are being sold - I have another pair which I want to Return due to the fact that the quality of this product and the Sales lady outright told me that it is not possible! THIS IS UNACCEPTABLE - I AS THE CLIENT SHOULD NOT HAVE TO BE FORCED TO TAKE ANOTHER ITEM FROM YOUR STORE ESP WHEN I DONT WANT TO DUE TO MY EXPERIENCE WITH THIS POOR GRADE PODUCT. I WANT A REFUND ON MY OTHER SURE AS THIS IS NO FAULT OF MINE .. I WILL REPEAT MYSELF UNTIL SOMEONE GETS IT IN THEIR HEAD - THIS IS POOR PRODUCT QUALITY AND CUSTOMERS SHOULD NOT BE HELD ACCOUNTABLE FOR THIS - I DEFINITELY WILL NOT BE PURCHASING AGAIN FROM YOU PEOPLE