1 reviews | Active since May 2013
Pathetic Service
I went to your Sinoville branch yesterday and they refused to exchange the shoes as my receipt says 'goods have to be returned before the six months are up'.<br> I called the customer care today and they refused to help me or even try and help me. The lady just said, do you have your receipt, and I said yes and she stated the six months quote!<br> Now I ask you, DOES RAGE SHOES ONLY LAST 6 MONTHS??? as it seems to me it does...I have an account with Rage and I only buy my shoes there. This is not the first time that my shoes have broken. A pair of my shoes soles have come off whilst walking, two pairs of my boots have cracked at the bottom, a pair of my daughters shoes have come apart!! Now when I go and try and exchange a pair of shoes that are faulty I am turned away.<br> I would appreciate a response to my email ASAP as I am now quite fedup and truly annoyed.<br>
