NOT HAPPY AT ALL

I have a rage account and im trying to boost my credit score, Rage has taken money from my account on the 27th of June which is R129 and on the 02 July they took R95, now when i check my statement online it says i have an outstanding balance of R129, I went shopping for a pair of Boots on sunday the 28th of June which were R400 and something so my question is why were 2 debit orders taken from my account, shouldn't the R95 be taken at the end of July, this is not the first time that this is happening, bare in mind that there are debit order charges from my bank.<br> I tried calling the rage line for 2 days in a row, either the line is busy or no answer at all \***"";and the fact that the money you took is still reflecting on my statement and my credit report is listed as NOT UPDATED."""