Jenny

I am absolutely appauled at the service given to my mother in the Port Alfred store. I bought my father who is a pensioner a pair of shoes on the 7 Jan for his birthday on the 8th. He is unable to wear them. i suggested they exchange it for something else as I dont live in the same town. They simply refused as she didnt have the slip. I have searched and cant fimd the slip and so I sent my mom the copy of the transaction on my bank statement and that is not good enough either. I phoned their head office and they pretty much told me it was my problem