*********** sales staff

I've been owning a Rage account since my student days until now but my problem is not that,a problem started when I settle for my outstanding acc using an Absa atm since it's a lockdown.I was owing R441 but paid R200 then yesterday morning went to one of the Rage stores to pay for a remaining amount then came to my surprise I was told I'm still owing R441 even though I have a proof of payment that was still not enough.The lady who was helping me was very impatient and had a stinking attitude.When I check my statement through my phone my account is fully settled.