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On the 15th October 2020 I paid R50 in Mthatha BT Ngebs Rage. I paid with R100 so my change was R50 but the cashier didn't give me the change. I noticed when I paying the transport. I called in and spoke to Nomfundiso who advised me that the cashier that was assisting me is off. She promised to call me back when she is on duty. I waited for two weeks no call. I called back again and Nomfundiso promised that the lady will pay it on my account and she took my contact details. On the 11 November I checked at Khayelitsha branch if this payment was done nothing was reflecting. In the 30 December 2020 I was at Mthatha Plaza I checked again no payment has been made. I need that cashier to pay my R50 and the arrears on this acc. I need an apology from her because I feel she is robbing me actually she is. My account number is ***, I'd number ***, contact number ***.