1 reviews | Active since May 2016

01 Jun 2016, 13:30

Defective Shoes

<p>I bought a pair of boots on the 9th August 2015, and as it was already spring I never wore the shoes because it was hot. And on the 23rd of May 2016 I decided to wear them to work as winter has started. On the 30th of May I felt that the heel is not balanced. I noticed the heel is pushed inside hence the boots are uncomfortable.</p> <p>On the 31st I took the shoes back to Rage and they refused to take them. They called the customer care and she also refused because I didn't have a slip and it’s over 6 months. I Cleary explained to them that I have a bank statement as proof of payment. I understand the 6 months return policy but my question how did rage expected me to wear the boots in the middle of spring. I only wore the boots for one week and they still look new. There was no way on earth I was going to wear the boots. The cashier was rude and had an attitude. They refuse to exchange or to refund me.</p> <p> </p> <p>I'm very disappointed and I will never buy shoes from them ever again. So I want my money back because I don't want those shoes anymore.</p> <p> </p>

0
Replies (0)