bad bad bad customer service

THE CUSTOMER SERVICE I GOT FROM RAGE CITY IN RANDBURG WAS VERY UBSET, I BOUGHT 2 PAIRS OF BOOTS AND I WAS UNHAPPY WITH THE COLOUR SO I DECIDED TO GO AND EXCHANGE FOR A DIFFERENT COLOR THEY CLAIM I HAVE WORN THEY LOOKED AT THE SHOE FROM THE SOLE(so i wonder if they actually sell good quality shoes or not) THE SHOE I TOLD THEM THE SHOE WAS THE LAST SHOE ON THE DISPLAY SO CHANCES ARE PEOPLE WHERE TRYING THE SHOE FROM THAT DISPLAY,,,REQUESTED TO SPEAK TO WENDY FROM THE HEAD OFFICE WHO WAS REALLY NOT OFF HELP I HAD MY RECEIPT AND THE SHOES WHERE ONLY BOUGHT ON THE 15THMAY AND THEY WHERE STILLL ON A VERY GOOD CONDITION EXACTKY AS I BOUGHT THEM,,,I LEFT MY BOOTS THERE AND I PAID FOR THEM WAS ONLY ASKING FOR A DIFFERENT COLOUR..VERY DISAPPONTED THEY SHOULD STICK TO THEIR RETURN POLICY