BAD AND POOR SERVICE!!!

Hi i bought a dress on the 22nd of june and today when i took back because the dress was bought for me by my sister via her account, it is too long on the hands the body is just fine they told me about what was written on the slip rudely and that they follow the consumer act which gives me 30 days well consumer act says 3) Goods do not meet a particular purpose In terms of s55(3) (read with s20) of the CPA, if a consumer informs a supplier that the goods are being bought to fulfill a particular purpose, and the supplier advises that the goods will meet this particular purpose then:

10 days after receiving the goods, the consumer can return the goods if it is not suitable for the particular purpose, and the consumer can cancel without penalty. The supplier will have to pay the costs to return the goods.

It is important to note that despite the above, the consumer is not entitled to return goods for any of the above reasons (1)-(3) if:

regulation prohibits the return of those goods to a supplier once they have been supp**** to a consumer (for reasons of public health or public), or after having been supp**** to a consumer, the goods have been partially or entirely disassembled, altered, added or combined with other goods or property. which is not what they told me i am very very unhappy with this the account will be paid in full and closed due to the inconvenience why should we take a dress that has very long hands... SPOKE TO MAMOLOKO CUSTOMER CARE THEY SAID THEY DONT EVEN HAVE A DIIRECT NUMBER THEY US 3262 TO CALL THEM FROM RAGE AT BREE JHB