Appalling service at Rage The Glen on damaged goods

I bought a pair of ankle boots from Rage, but the boot was coming loose after one wear over the weekend. I returned the shoes the Monday, however, I did not have my til slip, but I had the card machine slip and the box. The card machine slip showed the exact date and time of purchase but the store refused to reprint a receipt or allow me to return /exchange the shoes. I actually left the shoes in the store as it is of no use to me. To date, 4 months later, not a single person from the The Glen store or head office eached out to me to try and resolve the matter. I went to the store on 2 occasions, once to find out if they had a resolution for me and another to to actually take a photo of the shoes. The lady at the counter just said no resolution and the took the shoes out from under the counter, I took a pick and the place the shoes under the counter again after my pic. Since the shoes were still in the same spot after weeks and no call, I assume that no one is willing to look into my complaint. I am really appauled by the service as a reprint of the receipt could have been done very easily as I had the exact date and time but they were just unwilling to assist.

They have lost me as a customer.