account status update

On the 24th of March I made a payment of an outstanding amount that was due a long time ago, However, I made a payment in full. The company did not send through an updated information to Experian and Transunion.

I was told to wait for 21 working days which is over, but still. I called the company their legal department said they will send the details to Experian and Transunion it will take just 2 days for them to update the whole system thing. I have been calling and none of them seem to help me.

I spoke to a very *********** team leader Immaculate who didn't give me a chance to explain and didn't want to listen to me. She kept on tell me to wait for the period of 2 years for the account status to update of Experian or Transunion.