RADISSON BLU - OVER RATED

WHEN MAKING MY BOOKING I SPOKE TO MOYO MANTOMBI I BOOKED A ROOM FOR MYSELF AND HUBBY SHE CONFIRMED ALL IS GOOD I HAD TO DO A PAYMENT AND SENT PROOF THEREOF WHICH I DID . WHEN I CHECKED IN I GAVE THEM PROOF OF PAYMENT AND EVERYTHING WAS FINE . THE NEXT MORNING WHEN WE WENT FOR BREAKFAST I WAS TOLD THE BREAKFAST IS ONLY FOR ONE PERSON AND I HAD TO PAY R 270 ODD RANDS FOR A BREAKFAST FOR MY HUBBY WHICH WAS NOT HALAAL AND WE NEVER ATE ANY MEAT OR COOKED FOOD !!! MONDAY I GET AN EMAIL STATING I DID NOT PAY FOR THE ACCOMODATION!! WHAT PATHETIC SERVICE !!!!!! I CALLED THE LADY AT RESERVATIONS SHE SAID SHE WENT OUT AND DID NOT CHECK HER EMAILS ! THE RECEPTION AND RESERVATION PEOPLE HONESTLY DONT KNOW WHAT THEY DOING !!!

IT WAS MY BIRTHDAY THOUGHT I WOULD ACTUALLY SPEND A NICE GETAWAY AT THIS HOTEL BUT IT WAS ACTUALLY DISAPPOINTING !!