Radisson Blu, emphasis on Blu.

My husband and I stayed at @radissonbluresidencecapetown @radisson and we had such a horrible experience. They gave us dirty sheets, we had to phone 3-4 times requesting for bath towels and they ended up giving us hand towels instead as they didn’t have anything else to offer us. We left our room at 11am and came back at 4pm and our room still was not cleaned after putting up the please service our room sign. They pushed 2 single beds together with sheets that did not fit so they would move around and end up being off the bed by the morning. When I asked them for separate sheets they did not do so. I asked 3 times in one day. They were so rude on the phone when we logged our complaints and always transferred us to someone else who did not resolve any issues. When I call to reception to ask for something they transfer me to house keeping instead of contacting them themselves. The service that was recieved was so horrible that we checked out and got a new hotel. I’m honestly so disappointed and instead of resolving issues they only gave us a partial refund. Pathetic service. Would definitely not recommend.