Raddison Blu CT - NOT WORTH IT

We arrived at the Raddison (Blu) on the 25th of December, we had booked 3 rooms, of which only 1 was ready. At 2pm we inquired about the rooms and we were told they weren't ready. At 3pm we checked again and still nothing. Our rooms were only allocated to us at 4pm. That evening we called in to request more towels (twice) and on both occasions no towels were given to us. The next day (the 26th of December) we went to breakfast and were rather disappointed with the lack of attention from the staff and so were several others who are also staying at the hotel. Orders were placed for food only to receive it 45 minutes later. We had to request for milk to be brought (again, more than once) as the waiters were not adequately refilling the items as they were being used. On this same day we requested for more towels yet again, as still no towels were brought to us. And we were told there are absolutely no additional/extra towels in the hotel that can be given to us at that time, and we can only request for more towels every day after 3pm. After getting back from breakfast and our room was being 'cleaned'- we'd realized that the cleaning staff had not even vacuumed our room at all. Later, after using the gym facilities in the hotel we also realized that there was no sanitizing of the gym equipment and we had to phone the hotel reception to get them to sanitize.

Honestly, for the amount of money being spent. This is DEFINITELY not the kind of service you'd think to receive. This hotel is rated 4 stars however it seems more like a 2 star. So far our stay has not been all that pleasant and I would definitely not recommend staying here to anyone else.