Cannot get bulb that never worked replaced

I bought three GR8 2 PIN bulbs, one of which would not turn on even though it had never been used. I no longer have the receipt from the retailer, so they will not replace it. I contacted Radiant and Jennifer rep**** that they will not replace the bulb and if I don't have the receipt from the retailer, it is tough.<br> <br> I don't like buying a product that never works and feel that the manufacturer should take some responsibility here. After all, it is their faulty product not the retailers product. If the bulbs have a reasonable chance of being dead on arrival, they need to put a disclaimer on the packaging warning customers to keep their receipt.<br> <br> Needless to say, I won't buy this brand ever again.