JA
John A

1 reviews | Active since Feb 2017

23 Feb 2017, 11:18

Bad service

<p>I was helped by someone called Africa and he had a stinking attitude , the worst attitude I had ever experienced in my entire life . I am so disappointed in Radiant for hiring someone who is so *********** , I am disgusted by him and his image .</p> <p> </p>

0
Replies (2)
Radiant Lighting
Radiant Lighting's reply23 Feb 2017, 11:50
Official

At Radiant Group (Pty) Ltd we place great emphasis on customer care and it is for this reason that we will go to any length to ensure total customer satisfaction.

We continuously strive to deliver top quality products and outstanding service.

We recognise that everyone has a right to make a complaint and we can learn valuable lessons from them - Your complaint may well improve things for everyone.

Regarding the above mentioned complaint on the Hello Peter, our CRM department will be in contact with you shortly so that we can assist you in the best way we possible.

Our sincere apologies for any inconvenience caused.

Radiant Group

Radiant Lighting
Radiant Lighting's reply23 Feb 2017, 13:02
Official

Dear Valued customer

Please accept our sincere apologies once again for the service you received from Africa. We will address this complaint with him internally.

Radiant Group