Poor Workmanship

We would like to warn the public about poor workmanship and backlashing should you request better service from this company. We have nothing to gain from this other than informing the public about a possible mistake if you are planning to make use of them. We were informed that a change in the foundation height had to be made, and we were informed that this is our only option, making the entire newly build part of the house with a ceiling at 2.5m from the ground (that I can now touch just standing on the floor) and the old existing part being 2.8m to the ceiling. After we notice this issue and confronted them the excuses ranging from "You're tall so it’s only a issue to you, this is the standard building height, the architect should have pick this up". Even the owner of the company saying "Well you can always just sell this house and buy a new one?" We had a snag list done over so many times to the point that they tried to guild trip me into rather doing it myself, for example cleaning up where cement was mixed on the ground or making holes in the roof where electric cables should have gone through to the new area.

At the end they never done these things and we had to do it ourselves.

When we were putting buckets in the roof after the roof started leaking and found sweets wrappers in the new roof area. What bothered us is that these wrappers where from very specific sweets that we bought and kept in a container in our kitchen inside a cupboard. We were also missing a mobile phone that belongs to one of our kids that we thought might have just been misplaced in the home. When confronting them they said their workers said they buy this quite expensive very specific sweets by the bags and that they will not acknowledge that someone took the phone but will replace it at their cost. This is the people they asked me to leave alone in my house the entire day to work while the builder himself is not always present.

I’m not saying it was all horrible, parts are done well BUT if they make a mistake or do poor workmanship and you confront them, they backlash at you, get aggressive and try and blame anyone instead of owning up and fixing it. Some things were fixed but others were left or done so poorly we had to redo it ourselves.

Our mistake was going on a few facebook photos of their work and not coming to hellopeter and reading complaints and reviews about them, our intention is not to cause them harm but to save other people like ourselves from making this mistake of using them.