****py Customer service

Do NOT use this company, we paid to have 1 wheel replaced on Saturday, we paid via card. The owner said someone will be there from 7:30 on Monday, we waited till close to 8 am no one was pitched. We followed up 3 times during the co**** day to find out if the wheel has been repaired we were left the the technician telling us no, it is not finished and it is not their problem. What type of business service is this? Shaun did not bother to contact us to let us now that the technician that needs to change the Tire did not pitch for work, Shaun said you just need to come back tomorrow and see what happens. when we said that we wanted a refund Shaun said they do not work with cash and need to see if we will be given our monies back. But Race Shop were fast to pull out the card machine when we needed to pay on Saturday? How is this for service?