Qwill is ****mish

I feel like this company is a **** .I want my money back. Last night I wanted to test the app then a client send me R200 .I then loaded it in the app🥴😏. I tried to buy electricity and data then go errors until this morning.There is no number to call them and they do not respond to whatssup messages or facebook.I want my money back. This thing of no refund is bull ***.