TR
Timmy R
1 reviews | Active since Jun 2023
06 Jun 2023, 13:57
Qwantani Booking System
The booking system for the amenities are a disaster. There is no coordination whatsoever. We were unable to go for a ride in the 4X4 up the mountain due to that fact that it had been double booked. Really disappointing and embarrassed 😳 😳😳.
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Qwantani Holiday Resort's replyOfficial
06 Jun 2023, 16:12Dear Timmy R
Thank you for choosing to stay at Qwantani and for taking the time to share your experience.
It is most unfortunate that you missed your trip up to the escarpment and for this we sincerely apologize. We are indeed the first to admit if things go wrong and this was unfortunately a simple error on our part, due to unfortunate circumstances. We are only human after all.
As this is the only issue that you have raised, I trust that you found the rest of the resort and the facilities to your satisfaction, and that you thoroughly enjoyed the rest of your stay with us.
We look forward to welcoming you back in the future.
Kind regards
Craig Hill
General Manager
Qwantani Berg & Bush Resort
Thank you for choosing to stay at Qwantani and for taking the time to share your experience.
It is most unfortunate that you missed your trip up to the escarpment and for this we sincerely apologize. We are indeed the first to admit if things go wrong and this was unfortunately a simple error on our part, due to unfortunate circumstances. We are only human after all.
As this is the only issue that you have raised, I trust that you found the rest of the resort and the facilities to your satisfaction, and that you thoroughly enjoyed the rest of your stay with us.
We look forward to welcoming you back in the future.
Kind regards
Craig Hill
General Manager
Qwantani Berg & Bush Resort
Qwantani Holiday Resort's reply06 Jun 2023, 16:12
Official
Dear Timmy R
Thank you for choosing to stay at Qwantani and for taking the time to share your experience.
It is most unfortunate that you missed your trip up to the escarpment and for this we sincerely apologize. We are indeed the first to admit if things go wrong and this was unfortunately a simple error on our part, due to unfortunate circumstances. We are only human after all.
As this is the only issue that you have raised, I trust that you found the rest of the resort and the facilities to your satisfaction, and that you thoroughly enjoyed the rest of your stay with us.
We look forward to welcoming you back in the future.
Kind regards
Craig Hill
General Manager
Qwantani Berg & Bush Resort
Thank you for choosing to stay at Qwantani and for taking the time to share your experience.
It is most unfortunate that you missed your trip up to the escarpment and for this we sincerely apologize. We are indeed the first to admit if things go wrong and this was unfortunately a simple error on our part, due to unfortunate circumstances. We are only human after all.
As this is the only issue that you have raised, I trust that you found the rest of the resort and the facilities to your satisfaction, and that you thoroughly enjoyed the rest of your stay with us.
We look forward to welcoming you back in the future.
Kind regards
Craig Hill
General Manager
Qwantani Berg & Bush Resort