AM
Anzaur M
1 reviews | Active since Oct 2024
28 Oct 2024, 12:15
Quicktrade did not withdraw the money. Quicktrade has blocked access to a trading account MT5 255963 with profitable open positions.
After requesting a withdrawal, Quicktrade asked for a source of funds in the form of a bank statement showing how the money from my account goes to Quicktrade. There could not be such a statement, since I paid them in USDT. And Quicktrade knew it. I provided a letter about the balance on my bank account, a statement from my crypto wallet.
After that, they blocked access to my trading account MT5 255963 with open positions that were profitable at the moment. And they do not allow them to be closed until the end of some investigation into the source of the funds. They can set the end date of the investigation exactly when the positions go into the loss.
Of course, Quicktrade did not withdraw the money either.
The situation is terrible. If it is not resolved normally soon, I will write about it on all known review forex brokers sites.
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Replies (3)0
Replies (3)
QuickTrade (Pty) Ltd's replyOfficial
30 Oct 2024, 09:57Hello Anzaur, your review refers.
I have forwarded your complaint to our compliance dept who will be in contact.
THE QT TEAM
I have forwarded your complaint to our compliance dept who will be in contact.
THE QT TEAM
QuickTrade (Pty) Ltd's reply30 Oct 2024, 09:57
Official
Hello Anzaur, your review refers.
I have forwarded your complaint to our compliance dept who will be in contact.
THE QT TEAM
I have forwarded your complaint to our compliance dept who will be in contact.
THE QT TEAM
AM
Anzaur M's updateReviewer Update
16 Nov 2024, 22:06For the information of potential clients, I am telling an unpleasant story of my interaction with Quicktrade. I am from Russia, but I am not included in any sanctions lists.
23.09.24 - 25.09.24 opening, replenishing the account, starting trading.
25.10.24 first request for partial withdrawal of funds from the account. It will not be executed.
25.10.24 later I cannot log into the trading account with open leveraged positions there. After repeated requests in different ways, I find out that the account is blocked by Quicktrade. No one explains reasons.
Only on 28.10.24 Quicktrade sent an explanation that the account is blocked until some investigation of my trading profile is carried out. The pretext is that I did not provide bank documents on the transfer of money from my bank account to the Quicktrade account. Although Quicktrade understood perfectly well that such documents cannot be, since all transfers were in USDT.
28.10.24 They do not allow to closе open profitable positions until the end of the investigation.
31.10.24 Finally Quicktrade sent a letter that they cannot have business relations with me. Without specifying the reasons. And they will return the initial deposit - about 4500 USD.
05.11.24 - on the sixth day they returned the initial deposit, additionally spoiling my nerves with such a long payment period.
Profit - about 1200 USD, which was in open positions at the time of blocking the account, was not paid.
This is such a real interaction with this company, which has many sugary reviews here.
23.09.24 - 25.09.24 opening, replenishing the account, starting trading.
25.10.24 first request for partial withdrawal of funds from the account. It will not be executed.
25.10.24 later I cannot log into the trading account with open leveraged positions there. After repeated requests in different ways, I find out that the account is blocked by Quicktrade. No one explains reasons.
Only on 28.10.24 Quicktrade sent an explanation that the account is blocked until some investigation of my trading profile is carried out. The pretext is that I did not provide bank documents on the transfer of money from my bank account to the Quicktrade account. Although Quicktrade understood perfectly well that such documents cannot be, since all transfers were in USDT.
28.10.24 They do not allow to closе open profitable positions until the end of the investigation.
31.10.24 Finally Quicktrade sent a letter that they cannot have business relations with me. Without specifying the reasons. And they will return the initial deposit - about 4500 USD.
05.11.24 - on the sixth day they returned the initial deposit, additionally spoiling my nerves with such a long payment period.
Profit - about 1200 USD, which was in open positions at the time of blocking the account, was not paid.
This is such a real interaction with this company, which has many sugary reviews here.
AM
Anzaur M's update16 Nov 2024, 22:06
Reviewer Update
For the information of potential clients, I am telling an unpleasant story of my interaction with Quicktrade. I am from Russia, but I am not included in any sanctions lists.
23.09.24 - 25.09.24 opening, replenishing the account, starting trading.
25.10.24 first request for partial withdrawal of funds from the account. It will not be executed.
25.10.24 later I cannot log into the trading account with open leveraged positions there. After repeated requests in different ways, I find out that the account is blocked by Quicktrade. No one explains reasons.
Only on 28.10.24 Quicktrade sent an explanation that the account is blocked until some investigation of my trading profile is carried out. The pretext is that I did not provide bank documents on the transfer of money from my bank account to the Quicktrade account. Although Quicktrade understood perfectly well that such documents cannot be, since all transfers were in USDT.
28.10.24 They do not allow to closе open profitable positions until the end of the investigation.
31.10.24 Finally Quicktrade sent a letter that they cannot have business relations with me. Without specifying the reasons. And they will return the initial deposit - about 4500 USD.
05.11.24 - on the sixth day they returned the initial deposit, additionally spoiling my nerves with such a long payment period.
Profit - about 1200 USD, which was in open positions at the time of blocking the account, was not paid.
This is such a real interaction with this company, which has many sugary reviews here.
23.09.24 - 25.09.24 opening, replenishing the account, starting trading.
25.10.24 first request for partial withdrawal of funds from the account. It will not be executed.
25.10.24 later I cannot log into the trading account with open leveraged positions there. After repeated requests in different ways, I find out that the account is blocked by Quicktrade. No one explains reasons.
Only on 28.10.24 Quicktrade sent an explanation that the account is blocked until some investigation of my trading profile is carried out. The pretext is that I did not provide bank documents on the transfer of money from my bank account to the Quicktrade account. Although Quicktrade understood perfectly well that such documents cannot be, since all transfers were in USDT.
28.10.24 They do not allow to closе open profitable positions until the end of the investigation.
31.10.24 Finally Quicktrade sent a letter that they cannot have business relations with me. Without specifying the reasons. And they will return the initial deposit - about 4500 USD.
05.11.24 - on the sixth day they returned the initial deposit, additionally spoiling my nerves with such a long payment period.
Profit - about 1200 USD, which was in open positions at the time of blocking the account, was not paid.
This is such a real interaction with this company, which has many sugary reviews here.
QuickTrade (Pty) Ltd's replyOfficial
18 Nov 2024, 12:21Hello Anzaur, thank you for the feedback. Compliance follows a set process. I will request that they have a look at your timeline presented. I apologise for any inconvenience caused.
QuickTrade (Pty) Ltd's reply18 Nov 2024, 12:21
Official
Hello Anzaur, thank you for the feedback. Compliance follows a set process. I will request that they have a look at your timeline presented. I apologise for any inconvenience caused.