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MEENA M
1 reviews | Active since Jul 2010
12 Sept 2023, 08:40
Poor response from Quicket
Quicket sold tickets for the show in Durban, Bollywood Big 5. The event was initially postponed and thereafter cancelled. Quicket sent out a notification to mention that they are no longer affilicated with the show, however no refunds done to date. To my knowledge and understanding, I purchased tickets online using the Quicket portal . Quicket refuses to take responsibility for the refund and are directing me to the event organisers, whom has not responded to any calls and emails
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Quicket's replyOfficial
13 Sept 2023, 09:25Hi Meena, we're sorry to hear you are struggling to get your refund from the organisers. As indicated , this event was run through a third party payment gateway and as a result, Quicket never had access to the funds. The organisers posted a statement dates 25 AUG that lets ticket buyers know that they are busy processing refunds without prejudice. You can read more on the Bollywood Big Five Facebook page. They have listed their contact details there too. I know you said you have struggled to get your refund, but please keep trying them.
Best regards,
Quicket's reply13 Sept 2023, 09:25
Official
Hi Meena, we're sorry to hear you are struggling to get your refund from the organisers. As indicated , this event was run through a third party payment gateway and as a result, Quicket never had access to the funds. The organisers posted a statement dates 25 AUG that lets ticket buyers know that they are busy processing refunds without prejudice. You can read more on the Bollywood Big Five Facebook page. They have listed their contact details there too. I know you said you have struggled to get your refund, but please keep trying them.
Best regards,