Disgusting services from quickfin loans

<p>Disgusting services... I made arrangements with a loan I have with "quickin" , to pay it over a period of 3 months , the woman who helped me did not tell me when they will start deducting monies and had the worst customer device... I thought that the debit would go off end of march but it went off end of February and was not taken from my salary it was taken from other money that was deposited into my account, I went to the bank to query the transaction but they told me to call quickfin , I called there head office and the guy told me to call Devon Jooste who is the area manager, up until today I am still waiting for a call , all I want is the money reimbursed to me as I was not told when the debit order was due , I was just told to sign and give my bank card . I am really upset because I used a lot of airtime to call the head office and to call the area manager only to be told to call back every time after 3 minutes as he is busy on the phone , and then they said he was going to call me back but he never did... The reason why I couldn't pay the loan was because I lost my job and I went back to make arrangement with them only to get the worst possible service and treated even other customers too who are elders... I just want the money that was taken from my account paid back to me , I've been struggling to get hold of area manager since February 2017 already and I feel like taking the matter further because nothing was explained to me as to when the payment will go off...</p>