Pathetic service from "Webafrica''
<p>Quest Shuttle Services had our Website designed by Webafrica. We have a month to month basis contract with them. They are supposed to maintain and optimize our Website on a monthly basis so as to get the best possible overall results online for us at Quest Shuttle Services.</p> <p>We recently did a website test recommended by Google to check our website performance online. The report we received from Google was showing a very poor result. Google clearly stated what the problems were, which were many and they clearly outlined the proceedures to rectify all the faults etc. Google advised us to forward this report to our Webmaster which is Webafrica. We forwarded the said report to Webafrica and that is when our long wait started. There has been very little feedback concerning this matter, seems like Webafrica just does not care about their customers. They are more out of the office than in the office.</p> <p>Yesterday we did another Website test and the result was the same as before. It looks like they have no idea how to solve our problem. They call themselves Web Designers, we beg to differ. A simple report with all the problems stated and solutions given to fix them has fallen on deaf ears. We have sent numerous emails and made many phone calls but todate have had no response whatsoever - 8 days later. </p> <p>We hope upper Management of Webafrica will come across this review and something can be done about this matter and their shocking service record.</p> <p> </p> <p>Kind Regards</p> <p> </p> <p>Quest Shuttle Services</p> <p> </p> <p> </p>